Frequently Asked Questions
Everything you need to know about our premium beauty products and services.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the domestic US usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on items that have been opened or used.
Are V Beauty Pure products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.
Do you offer professional discounts for licensed nail technicians?
We frequently run promotions for industry professionals. Please sign up for our professional newsletter and upload your certification to your account profile to receive exclusive pro-only offers.
How can I track my package once it has shipped?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.